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How Do You Handle Disappointed Customers? [Solved]
Make sure you let the customer talk until he doesn’t have anything else to say and then start talking. Then say “I want to make sure that we get this taken care of. Could you please tell me more about this issue”. Ask leading questions to show the interest to solve the problem and get as much information as possible.16 Feb 2016
Dealing with Disappointed Customers
Perfect the art of handling
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