How Do You Respond To A Customer Who Is Angry Or Upset? [Solved]

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How Do You Respond To A Customer Who Is Angry Or Upset? [Solved]

How to Deal with Angry CustomersRemain calm.Practice active listening.Repeat back what your customers say.Thank them for bringing the issue to your attention.Explain the steps you’ll take to solve the problem.Set a time to follow up with them, if needed.Be sincere.Highlight the case’s priority.15 Dec 2021

Dealing with Angry Customers - Abusive Language

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How to Deal With Angry Customers – 8 Tips and Examples

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