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How Do You Respond To A Negative Social Media Review? [Solved]

We recommend responding both on the public comment thread and in a private message, so you will be able to get more in-depth information from the commenter in a direct chat. If you end up resolving their problem, you can ask them to re-review your business on your social media to counteract the negative review.

How to Respond to Negative Reviews or a Social Media Comments

How to

How to Respond to Negative Reviews on Social Media | mopro.com

Sooner or later, your business will be on the receiving end of a

How Should I Respond to Negative Reviews on Social Media?

Kaila Strong of Vertical Measures answers the question, “How should I