How Do You Respond To An Angry Customer On Social Media? [Solved]

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Try introducing yourself and issuing an apology as early as possible: “Hi, this is Steve, I’m sorry to hear about your problem, and I’d like to help.” This personal approach can help to diffuse some of the anger your customer is feeling, and let them know that someone is listening to their concerns.2 Apr 2017

Crisis communications expert Gerard Braud poses a question about

Your Written Response to Customer Complaints Must Do These 3 Things

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In this video I will show you how to

How Do You Respond To An Angry Customer On Social Media? [Solved]#

How do you best respond when people get angry on your social media site?#